Thank you for visiting my blog.

On several occasions, I received emails seeking advice and help.

I will try to help, especially those that really need help and is in critical illness, but I have people who email me to check on their relatives pertaining to claims.

I hope that more details and truth can be presented to me if help is needed.

I have one who emailed me about her brother's policies having problem being surrendered without his knowledge, and on checking it is actually under police investigation for forgery.

I have some who asked me to check on possible claim on lapsed policy, but policy did not exist with NTUC INCOME.

I am always willing to help those who need help, but I hope those who contact me, be fair to me. If you have your own servicing agent, please contact them first. All agents are responsible and will assist their clients.

The only situation is you take from direct distrubution channel (business centers, bancassurance, etc ) and these channel do not provide claims assistance. You need to call hotline.