Thursday, September 27, 2007

Do not any how leave Motor Claims to workshops you are not familiar with



Do not any how leave claims to workshop that engages lawyers to claim against insurer.

It is better to consult the insurer in event of claims and use workshop refered by insurer, unless you are 100% sure of your own workshop contact.

Some time in event of an accident, we want to insist on our rights, if it is a small matter, it is better to let it rest and bite the bullet. Especially so when you meet a greater liar, who can write and turn the report from white to black.

Leave the liability to insurers to mitigate.

It is useful to have a plan with NCD protection ( for 50% NCD only ) clause and hang loose and let the insurer handle the liability part, if liability is not clear.

Many complain the inconvenience of IDAC, infact, that is the contact point for insurers that join IDAC, and is good, as all reports will be transmitted to insurer concerned when an accident is reported.

I would like to send my advice as follows again.
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Thank you for insuring with Ntuc Income.

Just to keep you updated if I happen to be not able to respond promptly.

In case of any accident, first, stay COOL. Send car to the Independent
Accessment Center ( IDAC ).

If you are able to have the third party to sign a note of liability, by all means do it, if third party is at fault.

But if yourself is at fault, unless u are 100% sure and asked to do the
same, use your WISDOM.

Especially when case is 50-50, and third party is unreasonable, leave the
matter to Income and ask them to initiate claim action.

Following are few situations you may want to take note. Though in all
situations, we prefer that you leave the claim to NTUC Income to handle.

If it is third party at fault, we can refer our panel of workshop to assist you to claim against third party. Just send car to IDAC .

If you are at fault, proceed to IDAC by calling 67886616.

Summary

1. If it is your fault.
Your job is just to send the car IDAC for accident reporting and Income will refer a workshop to repair for you.Leave the claim to Income.Call our hotline 67886616 for assistance

2. If it is third party fault.
Again send car to IDAC and we will refer our panel workshop to assist in claim or you can find a workshop of your choice to file a third party claim for you.

3. Unsure of liability, meaning do not know who's fault it is.
Contact our hotline 67886616 and proceed to IDAC and leave the matter to Income to handle.

4. Met with unreasonable driver.
Sometime you may think that the matter is low in cost to settle and if it is your fault and wish to compensate third party.

IMPORTANT - PRIVATE SETTLEMENT, ask third party to sign the private settlement note provided to void you of liability and fax me a copy to be filed with Income,after both agree on private settlement. This is to prevent third party to bite back unscrupulously again later. With the agreement signed, Income will not entertain the claim.

For unreasonable, high demanding client, leave him to claim your insurance and inform Income of possible fraudulent claim, this you can send me an email and I will liaise with my claims officer and we will await third party claim. And if claim is inflated, we may need your assistance to dispute the claim by showing your photos of damage claims submitted.

Any other complication, please do not hesitate to contact me.

This is just some information as many were quite worried in such situation.In every situation, there is always a solution, so stay COOL and remember ME.

5. For third party claim against YOU, sometime a WRIT OF SUMMON is hand
delivered to your home as if third party is sueing you in court, DO NOT
PANIC, this is to be submitted to Income General Insurance Claims
Department, and we will engage our lawyer to handle if it is not your fault.Send such writ of summons to us and stay COOL.

Happy Driving.

Wednesday, September 12, 2007

Good Public Spirit

This morning at 10.15 am, I received a call from a lady informing me that my mother has fallen in Fu Lu Shou Complex.

I was worried and ask her to let me speak to my mother and she passed her mobile phone to her for me to speak to my mother. I hear that she was quite weak and speech slur. I feared for the worst, asked the lady to do me a favour to call an ambulance to send her to hospital for me and to call me back where she will be sent to.

I must thank this lady whose public spirit has helped me to send my mother to hospital on time to be given the treatment for her low sugar level and hypertension. She is a diabetes patient.

When I reach the scene ambulance was already gone, so I called 995 to trace and was able to trace to rush to TTSH and found her there well and recovering.

In TTSH emergency ward, she was stabilised quite fast and attended to by the doctor to be warded for observation. The hospital could trace her condition quite fast, as I suppose there is a central data for extracting.

We should all be thankful that Singapore has such excellent emergency service and kind people around.
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We thought we should laminate a piece of contact card for her, because she told us thank God she could remember home number in her dazed condition.

My siblings asked what if the kidnapper or crooks got hold of the contact card and demand ramson, our common stand is ask the kidnapper to keep her and we will deliver the ramson too..... ; )

It was really a very eventful day, with all this and earth quake tremors thrown in yesterday.

Sunday, September 2, 2007

What type of Annuity is better?

Annuity is a hot topic lately.

1. One should consider to use their CPF Minimum Sum to do the Annuity Plan.

2. If one has spare cash, one should use spare cash to do the Annuity and leave the
CPF Minimum Sum for draw down. This is good for those who are cash rich.

3. I hope the government will exempt those from compulsory annuity, if one has taken
up at least a cash annuity or Annuity using the CPF Minimum Sum.

Ntuc Income Annuity is a participating Annuity Plan and it offers better pay out. You can read this from the report in Straits Times, of the couple, whose husband gave up the Annuity and regretted, but his wife's annuity with Ntuc Income have given her very good payout to date. A comparison of the annuity plans of various companies appeared in the papers some time back as well, as pasted below.